San Jose City Council Considers Supporting State Sen. Beall’s Water Rate Transparency Bill

San Jose considers whether to support a state bill that would demand greater transparency from water companies about rate changes.

Consumers Up Against Lobbyists in Fight over San Jose Water Company’s Proposed Rate Hike

San Jose Water Co.’s latest pitch to raise rates comes before the CPUC Thursday, and irate customers are gearing up for a showdown.

San Jose Water Customers Voice Frustrations over Billing Spikes

San Jose Water Co. customers voice frustration over inexplicable water bill spikes, some of which went up by 500 percent in one billing cycle.

Hearing Set as San Jose Water Company Requests Rate Hike; Overbilling Questions Still Linger

San Jose’s largest privately held water utility is angling for yet another rate increase. This one is tied to the company’s shareholder profits.

City Council to Discuss San Jose Water Company’s Overbilling

The investor-owned water company that serves about half of Santa Clara County owes a fortune to ratepayers. The only question is: how much?

H2O Watchdogs Catch San Jose Water Co. Overbilling Customers

By inquiring about a subtle detail in her water bill, Rita Benton uncovered what may amount to a multimillion-dollar debt to the public.